Last Updated: 2/4/2025

At Ovenglow.in, we are committed to delivering your food products safely and on time. Please read our shipping policy carefully.


  1. Shipping Locations

  • We currently deliver across [List of Serviceable Areas].

  • Delivery services may not be available in certain remote locations.


  1. Delivery Time

  • Orders are processed and dispatched within [X] business days.

  • Standard delivery takes [X] business days, depending on location.

  • Delays may occur due to unforeseen circumstances such as weather, public holidays, or courier issues.


  1. Shipping Charges

  • Shipping charges vary based on order value, location, and delivery method.

  • Free shipping may be available on orders above [₹X] (if applicable).


  1. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email/SMS.

  • You can track your order using the provided tracking link.


  1. Damaged or Delayed Orders

  • If your order arrives damaged or is significantly delayed, please contact us within 24 hours.

  • Provide order details and photos for verification.


  1. Failed Delivery Attempts

  • If the delivery attempt fails due to incorrect address or unavailability, re-delivery charges may apply.

  • Orders will be held for a limited period before cancellation.


  1. Contact Us For any shipping-related inquiries, contact us at:

Ovenglow
Email: customercare@ovenglow.in
Phone: +919711511400

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