Last Updated: 2/4/2025

At Ovenglow.in, we take pride in offering high-quality food products. Due to the perishable nature of our items, we have a strict refund and return policy.

  1. Returns & Refunds

  • We do not accept returns on food products due to safety and hygiene concerns.

  • Refunds are only applicable if the product is received in a damaged or spoiled condition.

  • You must report any issues within 24 hours of delivery, providing clear photos as proof.

  1. Eligibility for Refunds

  • Refunds are only processed for orders that are damaged, incorrect, or defective upon arrival.

  • We do not offer refunds for change of mind, taste preferences, or incorrect storage of items after delivery.

  1. Refund Process

  • To request a refund, contact us at [Your Email] with order details and photos of the issue.

  • If approved, the refund will be processed to your original payment method within [X] business days.

  • Shipping fees are non-refundable.

  1. Cancellations

  • Orders can only be canceled before they are dispatched. Once shipped, cancellations are not possible.

  1. Contact Us If you have any questions about our Refund Policy, please contact us at:

Ovenglow
Email: customercare@ovenglow.in

Phone: +919711511400

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